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hi. how can we help?
popular questions
what is loro?
loro is a people-first way to find a room and the people in it. you match on how you actually live — sleep, noise, habits — long before any room enters the picture.
read the full guide →is loro free?
yes — making a profile, matching, chatting and receiving invites are free. people with a room pay a credit per invite they send; seekers can buy an optional boost.
read the full guide →can i change my answers later?
anytime. habits shift, so your profile should too. edits go live instantly — prompts, sliders, anthem and photos — and they feed straight back into who you match with.
read the full guide →what's in a loro profile
your profile is what everyone matches on — photos, your basics, three prompts, habit sliders, dealbreakers, hobbies and an optional anthem. it's all about you, not a room.
read the full guide →how does matching work?
your habits, rhythms and dealbreakers get compared with people searching your city. the most compatible surface first — you decide who to say hi to.
read the full guide →what's a flock?
two seekers who match with each other and search as a duo. a pre-matched pair is worth more to any home with two rooms — and you're not searching alone anymore.
read the full guide →do i pay for anything?
seekers don't have to: matching, chatting and opening invites are free, and a boost is optional. people with a room spend one credit per invite they send.
read the full guide →why can't i browse rooms?
rooms on loro are never public — that's the model, inverted. the people who live there see your profile and invite you when they think you'd fit. the room is context; you're the story.
read the full guide →how do you check people are real?
every profile is verified before it can say hi, and homes come with the people who actually live in them. if something feels off, report it from the profile — a human reviews it fast.
read the full guide →how do i delete my account?
me → account → delete my account. your profile, matches and messages go with it, and we don't guilt-trip you on the way out.
read the full guide →nothing for that yet. a human can help ↓
talk to a human
we're a small flock and we read everything. replies take a day or two — but they come.
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